Dawn Keller

Attorney Nick Ortiz is the best disability attorney. After extensive research, I contacted Attorney Ortiz in reference to my denied LTD insurance claim. After working 30 years and becoming disabled due to TBI, it was a horrible ordeal being on $0 income. Attorney Ortiz is brilliant and compassionate, and he truly cares about getting you a winning result. Attorney Ortiz did an outstanding appeal and had my claim overturned without having to file a lawsuit in court. When I received the back paycheck, I cried because I felt safe having Attorney Ortiz as my advocate. Thanks to Attorney Ortiz, Alicia, and Dawn, I will have a joyous holiday season.

I truly value my relationship with the Ortiz Law Firm. I cannot say enough great things about Mr. Ortiz, Alicia, and Dawn and how wonderful they are. There are no words to describe how amazing the knowledgeable their team is. Their professionalism is top notch! Your firm knew exactly what the Social Security Administration needed along with the answers and correct information. They stepped in right away and not only assured me but, made me feel comfortable. Very personable, I did not feel like I was out of place or feel like I was beneath them and most importantly they not only did they make me feel important they showed it through their actions. They made me feel at peace when I was in one of the most stressful periods of my life. The very first time I stepped into the Ortiz Law Firm to inquire about him taking my case, he dropped everything he was doing just to speak with me. Mr. Ortiz explained everything in terms I could understand, he gave me options, where, I thought I had none, and just made the whole experience as non terrifying as possible. The entire team makes you feel confident that everything will happen in the very best interest of you in your case. He was not only well prepared and informed the day of my hearing, we met numerous times weeks prior going over everything regarding my case. Even after one of the meetings I did not show up for because I was not only afraid but, my anxiety was through the roof Mr. Ortiz stayed after hours to meet with me. Mr. Ortiz was a great help in reducing my extremely high anxiety level down not only before my hearing but, also during and after it was over. The entire team is extremely easy to communicate with and very accessible. Alicia or Dawn always answered the phone when I called. When I left messages after hours, weekends, or on holidays they return all calls to me promptly first thing in the morning when they returned to the office. Even on numerous occasions when I never returned paperwork sent to me by their office or their phone calls, they stood by my side no matter what never once gave up on me. They were extremely pleasant and professional each time I talked to them and explained in great detail what was going on with my case. Their work is detail orientated and rock solid. It was very nice to have somebody explain what to expect and what needed to be done. Everything was made so simple and straightforward. They explained step-by-step what was going on and answered any questions I had immediately. They also helped me with any of the paperwork I didn’t understand. Their excellence is unparalleled. I cannot thank you enough for what you have done for me. You were so gracious, kind, and understanding. I know the reason my case was one was because of all your hard work. Mr. Ortiz, Alicia, and Dawn are amazing people. I just wanted you to know how extremely grateful I am for the three of you and how much I really appreciate all of your hard work and help. I would want the Ortiz Law Firm on my side any day! If you are in need of an attorney, you cannot and I stress cannot find better people than right here. Great job! Plain and simple.

I would definitely recommend Mr. Ortiz and his team to help with your long-term disability claim. I am very happy that he had my benefits returned to me along with back pay. I was also happy with Dawn. She always returned my emails the same day with my questions answered. Thank you all.

I have had such a great experience working with both attorney Nick A. Ortiz and his paralegal Dawn Keller. They answered all my questions promptly. They walked me through every step of appealing my short-term disability case. I would recommend Ortiz Law Firm because the attorney, Nick, and the paralegals are very good at getting all of the information received from doctors and putting together a case in a systematic way within a short period of time. My denial decision was reversed because of the professionalism, experience, and knowledge demonstrated by the attorney and the paralegal.

One of my best experiences. Like other reviewers, I was at a loss with how to proceed with an STD disability claim that had been denied. My wife’s claim had been denied mainly due to her medical provider submitting improper documentation and unwilling to fix it. Right from the start, Dawn Keller at Mr. Ortiz’s office returned my call and took the time to listen to our situation. We set an appointment to meet with Mr. Ortiz. Dawn emailed me questions and asked me to submit some reports and documentation so Mr. Ortiz could review our information and be prepared for the appointment. Dawn’s professionalism was quite encouraging. Once at the appointment, we met Nick Ortiz. Nick is a personable fella that obviously had reviewed the information before our arrival. He afforded us time to explain our situation, and he provided great counsel. We never felt rushed. We felt welcome and left feeling much better than we had in weeks. We are already putting Nick’s recommendations to work and hoping that we will not require further legal services, but if we do, I can assure you we won’t look elsewhere. Do yourself a favor if you have disability legal needs and call Mr. Ortiz’s office. Nick is a straight shooter you’ll find to be a valued asset.

The best decision we ever made was asking Nick Ortiz and his law firm to represent us. The results were great. Diana and I are convinced no one else could have succeeded other than Nick, Dawn and the rest of Nick’s team. Thank you everyone for all the patients, guidance and help.