Fixing errors in your medical records is important—especially if you’re applying for long-term disability (LTD) or Social Security Disability (SSD) benefits. Both insurance companies and the Social Security Administration (SSA) rely heavily on your medical records to make decisions. Even small mistakes—like an incorrect diagnosis or missing test results—can impact your claim.
Here’s how to address problems in your medical records:
1. Get a Copy of Your Records
Request a complete copy of your medical records from each provider involved in your care. Look for:
- Incorrect personal information (name, birthdate, insurance)
- Wrong or outdated diagnoses
- Missing treatments, test results, or referrals
- Notes that don’t match your actual symptoms or limitations
2. Make a List of Errors
As you review your records, note:
- What the error is
- Where it appears (specific date or provider)
- What the correct information should be
3. Submit a Written Request for Correction
Under HIPAA, you have the right to ask for corrections to your records. You can do this by:
- Writing a formal request or using the provider’s amendment form
- Including your identifying info, a description of the error, and the correction
- Adding any supporting documentation (like test results or second opinions)
Send your request to the medical provider’s records department and keep a copy for yourself.
4. Submit a Statement of Disagreement (if needed)
If the provider refuses to make the correction, you can submit a Statement of Disagreement. This written statement will be added to your medical file and must be shared any time the disputed information is released.
5. Follow Up
Providers generally have up to 60 days to respond to amendment requests (with a possible 30-day extension). If you don’t hear back, follow up with them directly.
6. Keep a Paper Trail
Document each step you take, including:
- Copies of your requests
- The dates you sent them
- Any responses received
These records may be important if your disability claim is denied and you need to appeal.
Why This Matters for Your Disability Claim
Correcting your medical records won’t guarantee a claim approval, but it helps ensure the information being reviewed is accurate and supports your case. If your LTD or SSD claim has been denied—and you believe errors in your records played a role—the Ortiz Law Firm can review your situation and help you understand your next steps. Call (888) 321-8131 for a free case evaluation.
Sources
- Code of Federal Regulations. “§ 164.526 Amendment of protected health information.” Retrieved from (https://www.ecfr.gov/current/title-45/subtitle-A/subchapter-C/part-164/subpart-E/section-164.526) Accessed on March 9, 2026
