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Social Media Of Claimants Being Used To Deny/Terminate Claims

July 14, 2020 //  by Dawn Keller//  Leave a Comment


Social media has become the way that we share our lives with the world. Long gone are the days of printing and mailing pictures to family and friends. Now, with the click of a button, you can share photos or even live stream videos to social media, which creates a way for families to stay connected even if they live on the other side of the country (planet even). However, long term disability companies can use your social media accounts against you.

In this article, we will explore:

  • How insurance companies use your social media accounts to deny you; and
  • Ways to protect yourself from investigators.

How Your Social Media Accounts Can Lead To Denial

When you have a significant disability, it can be depressing. You may have many bad days that you don’t even want to get out of bed. But on the good days, you may want to get dressed and get out of the house. Most doctors encourage you to do this as well to combat depression and get your body moving. Use caution when selecting what activities you do and how you use social media to share this information.

During the disability claims process, an investigator can be assigned to follow you and even videotape your activities. This is legal and can be used in court against you.

Example: Margie has been diagnosed with degenerative disc disease and suffers tremendous back pain. She has many bad days where she can’t even leave the house, but one day Margie is feeling good and decides to attend a free concert in a park close to her home. She only attends for a couple of hours but shares a picture of her with friends enjoying music at the park. This image can be used against her in court. The insurance company will claim that if Margie can go out with friends, she is well enough to work.

Although Margie knows that this is not true, and she followed her doctors’ orders by getting out of the house for a few hours, the insurance company will use this as an excuse to deny her claim.

Ways to Protect Yourself

Deactivate Your Account

The number one way to protect yourself is to deactivate your accounts. When you deactivate your account, your information will no longer appear in searches, and you will no longer be tagged in photos that may cause you problems down the road.

Stay Off of Social Media

If you do not want to deactivate your account, do your best not to post on social media. This way, you can still see pictures of family and friends. Be careful when you comment on others’ posts or groups as well. Investigators are sneaky and will try to find your activity any way they can.

Set Your Profile to Private

Change your privacy settings for your profile and your posts to only be able to be viewed by family and friends that you trust. Be careful when accepting friend requests; even if they look like someone you know, it could be a fake account used by an investigator to gain access to your information. Even with a private profile, your friends can tag you in their photos, if their profile is public, which means that anyone can see the pictures that you are tagged in as well.

Ask Your Friends Not to Tag You

If you don’t want to close your account temporarily, ask your friends not to tag you in photos or posts if you are having a good day and decide to attend a function. Be alert when people are taking pictures, so you do appear in them if possible.

In conclusion, social media is not a bad thing. But the insurance investigators will try to discredit you by taking advantage of your good days. Try to avoid social media as much as possible by deleting your accounts, setting your profile to private and asking your friends not to tag you. Stay alert and use social media with caution, so you do not jeopardize your disability claim.

Using an experienced disability attorney will help you protect yourself against insurance investigators. The Ortiz Law Firm is based in Florida but represents claimants across the country. Receive a free consultation by calling (866) 853-4512 with no obligation. We can help you evaluate your claim to determine if you will be able to access Long Term Disability Benefits and how to move forward with the process.

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Category: Additional Parts Of A Claim That Do Not Happen in Every Case, Long Term Disability

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Adrena Z.

Nick and Sarah and Tory at Ortiz Law are THE best! They are thorough, professional, and go the extra mile for their clients! They helped me win a positive outcome after over 3 years of fighting to get my disability and at my hearing that was finally scheduled Nick was professional, knowledgeable, and not afraid to ask the government “experts” the hard questions to get the facts out! They work hard to gather all evidence/medical records, etc., to be ready to present the facts and dispute anything! They researched my conditions along with the causes and were able to explain to the hearing judge exactly why I should be awarded disability. Nick's videos on how to prepare for the hearings (and other aspects of understanding disability) were instrumental in my ability to understand and what to expect from this lengthy process and the hearings aspect. I was totally unprepared before watching them. Thank you Ortiz Law I couldn’t have gotten a fully favorable decision without your hard work, dedication, knowledge, and all the years of experience with the disability system and hearings /judges!

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