New York Life Insurance Company has acquired Cigna Group Insurance, which is now known as New York Life Group Benefit Solutions. We are already receiving correspondence from New York Life Group Benefit Solutions on behalf of our clients, which states that we should not notice any changes other than the new company name, which will appear in place of “Cigna Group Insurance” moving forward. Contact information for existing claims, such as phone numbers and mycigna.com remain the same at this time (unless otherwise specified on a case by case basis).
Below is an excerpt from the first letter we received:

New York Life Insurance Company’s acquisition of Cigna Group Insurance will not impact our ability to help with your long term disability claim. We have experience representing both New York Life and Cigna Group Insurance policyholders, and we will put that experience to use representing New York Life Group Benefit Solutions’ policyholders as well. Contact us at (888) 321-8131 for a free case evaluation.