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The Insurance Company’s Point of View

July 14, 2020 //  by Dawn Keller//  Leave a Comment

In October 2017 I received an email from a defense attorney, announcing his involvement in a webinar. The title of the webinar was “ERISA Wrongful Denial of Benefit Claims: Procedural Prerequisites and Key Defenses”. The email laid out the issues that they were going to cover, which gives you insight into how an insurance company’s going to be looking at your claim.

From the very beginning of the email, it says, “We will review these and other key issues:”. The first key issue was, “How can plans preserve and maximize their procedural and substantive defenses through plan design?”

A plan is the insurance policy, and what that means is, they are laying out how one can design the insurance policy in a way that will maximize the insurance company’s ability to deny your claim.

The second key issue was, “What has been the impact of recent case law on the review of claim administrators’ determinations?”

Again, what they’re saying here is, “How can you incorporate recent court decisions into your plans and policies to maximize your opportunity of denying future claims?”

The very next paragraph was also very insightful into how they’re looking at these cases. It says, “ERISA litigation remains steady, including cases brought by plan participants, beneficiaries and providers challenging denials of benefits. Defending benefits denial cases involves several procedural and substantive tactics.”

So again, they’re laying out all the different ways and strategies that they can use to deny legitimate claims.

The next paragraph said, “Counsel must be vigilant in leveraging effective defense approaches.” To go on, it says, “Potential tools in the defense attorney’s arsenal include lack of standing, preemption, failure to exhaust administrative remedies, expiration of the statute of limitations and claims-based limitations defenses.”

Again, they’re laying out all the different strategies that can be used to deny claims.

The next paragraph: “Effective plan design, careful structuring of the administrative process, and informed guidance to those who administer claims can greatly increase the precision of claims administration and maximize the likelihood and success in benefits denial litigation.”

So it says straight out in that sentence that their whole goal is to maximize the denial of benefit. And they conclude by saying, “Our panel will provide guidance to employee benefits counsel for defending against wrongful denial of benefits claims involving ERISA plans.”

I’m pointing this out to you because this is from a defense attorney who was directing this webinar towards defense attorneys who defend these insurance companies in LTD denial claims and also to insurance companies themselves, trying to educate them on how they can structure their plans and insurance policies to maximize the opportunity for future denials of benefits. That’s why it’s so important to fight back hard against these insurance company tactics. One of the best ways of doing that is to hire an experienced long term disability attorney to help you in your claim.

If you’d like to talk to our office, we do have a lot of experience in handling these types of claims. You can give us a call at (866) 853-4512. We look forward to hearing from you.

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Category: Long Term Disability

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Mr. Ortiz and his staff were not only highly professional but very sympathetic to me. At the beginning, I had a choice between his firm and a larger one. I'm extremely glad I had gone with him. He and staff were diligent with correspondence and phone calls. I felt comfortable explaining my disability, which can be the most demeaning experience to go thru, and I felt he was definitely going to champion my cause. No surprises because he explains it all as many times needed. Highly recommend. ~NGS

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